Calculate chance of Obamacare compliance near 0

 

Employers and employees have undoubtedly entered confusing and uncertain times regarding their health care security. If you can understand that your chances of compliance are closer to a nice round, easy-to-understand number like zero, then you’re closer to understanding what you need to know about the 2,700-page Affordable Care Act, also known as Obamacare.

Read more in the Toledo Free Press

 

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The Verdict: Sexual Harassment Teachable Moment – Don’t Retaliate Against Complainants

The VerdictThe Equal Employment Opportunity Commission (EEOC) logged nearly 100,000 individual charges against employers in 2011 — 28.5% were charges based on sex. Even more eye-opening is that a high percentage of charges were for retaliation — 37.4%. Often employers can avoid a guilty verdict on the claim of discrimination or harassment but end up losing on the retaliation charges. This case study deals with both types of charges.

EEOC v. 441 S.B., LLC, d/b/a Hurricane Grill and Wings, Case No. 11-CIV-80766-DMM

A group of female servers at Hurricane Grill & Wings in Royal Palm Beach, Florida recently experienced sexual harassment in the work place. However, instead of being harassed by another employee, these women were harassed on a regular basis by a customer, a Palm Beach County Deputy Sheriff. The EEOC claimed that the customer had repeatedly groped the breasts and buttocks of the female servers, had humiliated the servers with sexual innuendo, and had invited the servers to participate in a ménage a trois with him and his wife.

The restaurant made no action to correct the sexual harassment. It instead fired one female server, who had contacted a private attorney to help her file an Equal Employment Opportunity Commission (EEOC) complaint, and in turn the company owner/operator was met with a lawsuit. The owner/operator’s tolerance of sexual harassment and firing of the female employee in retaliation for her complaining and opposing of the sexual harassment violated Title VII of the Civil Rights Act of 1964. Exposing the female servers to an unlawful employment environment not only deprived them of equal employment opportunities, but also caused them to suffer emotional distress.

While this case was pending, the company, 441 S.B., LLC, sold its interest to Hurricane Wings Management, who has agreed to conduct anti-harassment training—an offer available to all employees and management. Hurricane Wings Management will also redistribute its sexual harassment policy, post a notice to ensure continued effort in keeping the location free of sexual harassment, and monitor and report any displays of sexual harassment to the EEOC. 441 S. B., LLC is responsible for paying the $200,000 settlement they agreed to. And the customer was given a written request to stay away from the facility.

Every employer has the responsibility to prevent and correct known sexual harassment, no matter the status of the harasser. Women in the restaurant industry have a higher percentage of experiencing sexual harassment from a customer as opposed to women in other professions. Therefore, training employees to recognize sexual harassment and monitoring the actions of employees and customers are necessary to protect employee rights.

HR Advocate offers training solutions including Sexual Harassment Prevention training with ongoing HR Advocate Help Desk coaching and support.

Case study written by Jennifer Lozier – HR Advocate contributor

 

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Deadline for NLRB Employee Rights poster postponed – UPDATE

IMPORTANT UPDATE: The requirement to post the NLRB Employee Rights Notice has been postponed again. Do not post the notice on April 30, 2012!

According to yesterday’s legal alert from Fisher & Phillips, LLP,  a South Carolina District Court invalidated the NLRB posting rule in a decision last Friday afternoon. That decision, and a prior decision in another District Court that upheld the NLRB posting rule, prompted the U.S. Court of Appeals for the DC Circuit to provide some clarity. The Court of Appeals granted an emergency motion for injunction pending appeal, and set a briefing schedule and an oral argument on “an appropriate date in September, 2012.

Fisher & Phillips went on to state that this means there will be no compulsory NLRB notice-posting on or immediately after April 30th, that even if the NLRB ultimately prevails in this endeavor, it won’t be until year’s end (if ever), and – hopefully – that perhaps this much-belated and ill-conceived “notice of rights” idea will never become effective at all.

If you have questions or concerns, please contact HR Advocate.

 

Original post from 04/13/2012: April 30, 2012 is the deadline for posting of the Employee Rights poster, which is required in your place of business to be in compliance with federal regulations with the National Labor Relations Board (NLRB).  Original post from 11/26/2011.
On December 23, 2011, the National Labor Relations Board postponed the effective date of its rights posting rule from January, 31, 2012 to April 30, 2012 after a suggestion from a U.S. District Court judge for the D.C. Circuit.
The National Labor Relations Board (NLRB) had originally postponed the implementation date for its new notice-posting rule by more than two months in order to allow for enhanced education and outreach to employers, particularly those who operate small and medium sized businesses. The previous effective date of the rule was January 31, 2012. HR Advocate Joan Canning details the proper placement of the NLRB Employee Rights poster in your place of business so that you can be in complete compliance with federal regulations to comply with this posting requirement.

 

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The Verdict: HR case study on elements of a prima facie case

The VerdictRead the influential case of S. Mitchell v. Toledo Hospital, which was settled in early 1991, but is often cited and referred to in race and age discrimination cases today. Mitchell, a 51 year old African American woman, filed for race and age discrimination, following her termination from Toledo Hospital for mishandling client consent forms. Both the District Court and the Sixth Circuit ruled in favor of Toledo Hospital, concluding that Mitchell had not only failed to establish a prima facie, but had also failed to provide substantial evidence. Read the specific case details and to discover why one Judge believed Mitchell had been discriminated against. Also discover the standards used to determine “similarly situated” comparables. With the Mitchell case, a standard of “similarly situated in all respects” was used to compare Mitchell to other employees who were not terminated for misconduct, but in a later Sixth Circuit case the standards were modified.

Mitchell vs. Toledo Hospital No. 91-3268

S. Mitchell, an employee of Toledo Hospital, charged the Hospital with race and age discrimination following her termination for mishandling missing client consent forms. Mitchell, a 51 year-old African American female, had been employed at Toledo Hospital for 29 years. At the time of her termination, Mitchell was an accounts examiner, responsible for processing welfare forms and claims.

On December 5th 1988, Mitchell approached her supervisor’s supervisor, R. Wachsman, about missing client forms, last seen in a box on an office coffee table. Wachsman confirmed that he had moved the coffee table, but did not say whether he had seen the forms. Mitchell continued to search for the box of forms and eventually found them the next day, December 6th, in the Hospital basement. Instead of telling Wachsman that she had found the forms, Mitchell placed them under her desk, and told only one of her co-workers that she had found them.

Later that morning, Mitchell told three other co-workers about finding the forms, and all agreed to play a practical joke on Wachsman, joking that they would not tell him about finding the forms until Christmas. When Wachsman asked Mitchell if she had found the forms, she said she had not. Wachsman continued to search for the forms and Mitchell continued to keep them hidden under her desk for another day until she moved them to her personal file cabinet. On December 9th, Wachsman found the forms locked in Mitchell’s file cabinet and confronted her. She said she had hidden the forms from Wachsman so he could “stew in his own mess.”

Mitchell’s actions, though meant as a joke, represented a “misuse of hospital property,” and resulted in Mitchell’s termination, as decided by the Hospital’s employee handbook and review board. Almost a year after her termination, Mitchell filed a complaint against the Hospital, claiming her termination was due to race and age discrimination and that her termination for misuse of hospital property was a pretext for discrimination. The District Court, however, found that Mitchell failed to produce evidence that was sufficient to prove that claim.

In legal terms, Mitchell failed to establish the four elements of a prima facie case: 1) to belong to a racial minority, 2) to be qualified for the position, 3) to be rejected/discharged from the position though qualified, and 4) to be replaced by a non-minority person. Though Mitchell satisfied the first three elements, she failed to show how she was replaced by a non-minority person. A prima facie case may also be established if one proves a non-minority person received better treatment than oneself through a comparison of factors. This comparison, however, must be between “similarly situated” employees—both must report to the same supervisor, perform the same job, and have participated in the same type of misconduct.

In an effort to establish a credible comparison, Mitchell claimed that a lot of white employees had not been terminated for behavior she felt was worse than hers. For instance, Mitchell stated that one woman had poor attendance and that another had cursed at her team leader. To Mitchell these examples were comparable in seriousness to her mishandling of client forms. Mitchell, however, not only failed to explain how the examples were comparable, but also failed to prove that the examples were any more than hearsay. Therefore, no valid complaint for discrimination could be tried on Mitchell’s assertions. The District Court concluded that the Hospital had presented accurate information, and that in order for Mitchell to issue a trial, she needed to set forth specific evidence of discrimination.

Mitchell did not provide such evidence and her case was dismissed by the District Court on February 20th, 1991. Following their ruling, Mitchell appealed to the Sixth Circuit before Circuit Judges Jones and Nelson and District Judge Rosen. After review and discussion, Judge Jones dissented from the majority rule.

Jones cited from Mitchell’s testimony that she and her co-workers had agreed to play a practical joke on Wachsman. Mitchell had told her co-workers where the forms were hidden and all of her co-workers participated in the joke by not telling Wachsman where the forms were when he was looking for them. Mitchell, however, was the only one punished. The element that distinguished Mitchell from her co-workers was that Wachsman specifically asked her if she had found the forms and she lied to him. However, as Jones claimed, Mitchell was not fired for lying she was fired for misusing hospital property.

Revisiting prima facie, Jones found that Mitchell had established a prima facie as he compared Mitchell to the co-worker who had cursed at her team leader and had not been fired. Jones claimed that the two were comparable because both women had been guilty of “verbal insubordination.” Jones furthered his argument, stating that both women held the same position—specialized secretary. He continued that even though the two reported to different supervisors, they were comparable because the Hospital review board decided employee discipline. This, Jones claimed, established a prima facie. Jones then turned to the reason Mitchell was dismissed, explaining that Mitchell was the only one who sought the missing forms and rescued them from the basement, eventually locking them in her filing cabinet. Therefore, Mitchell was terminated for locking the forms away, which does not constitute a “misuse of hospital property.”

In opposition to Jones, Gerald E. Rosen, United States District Judge for the Eastern District of Michigan, reiterated Mitchell’s inability to present credible evidence of the alleged discrimination. Rosen also stressed that Mitchell had presented no evidence of the reported cursing presented above. Without substantial evidence that the cursing actually had taken place, one could not properly compare Mitchell’s behavior to the behavior of her co-worker. Furthermore, no evidence had been provided to verify Jones’s claim that both women held comparable positions that involved similar duties and responsibilities—Mitchell was an accounts examiner, while her co-worker was a file clerk. Rosen concluded that Mitchell produced no evidence to establish that she and her co-worker were “subject to the same standards”—i.e. similarly situated in all respects[1]. The Sixth Circuit affirmed the District Court’s verdict and ruled in favor of Toledo Hospital, as Mitchell could not provide substantial evidence to support her claims.

[1] David Hudson Jr. points out in his article on the standards used to determine “similarly situated” comparables that in the Mitchell case a standard of “similarly situated in all respects” was used to compare Mitchell to other employees who were [1] David Hudson Jr. points out in his article on the standards used to determine “similarly situated” comparables that in the Mitchell case a standard of “similarly situated in all respects” was used to compare Mitchell to other employees who were not terminated for misconduct. Hudson’s article, Confusion over ‘Comparables,’ examines how a later Sixth Circuit case—Ercegovich v. Goodyear Tire & Rubber Co—modified the standard to “similarly situated in all relevant respects. In later cases, however, the Sixth Circuit defaulted back to “similarly situated in all respects.” The fact that the Sixth Circuit has two varying standards for comparable circumstances is confusing to all parties. Two items that may play a part in deciding which standard is used would be the panel of judges and the amount of evidence. For instance, in the Mitchell case there was no substantial evidence, but with the Ercegovich case there was evidence that his comparables—the younger employees—had been transferred to other jobs within the company. Therefore, an argument can be made that unsubstantial evidence vs. substantial evidence may contribute to Sixth Circuit’s use of a different standard.

Case study written by Jennifer Lozier – HR Advocate contributor

[1] David Hudson Jr. points out in his article on the standards used to determine “similarly situated” comparables that in the Mitchell case a standard of “similarly situated in all respects” was used to compare Mitchell to other employees who were [1] David Hudson Jr. points out in his article on the standards used to determine “similarly situated” comparables that in the Mitchell case a standard of “similarly situated in all respects” was used to compare Mitchell to other employees who were not terminated for misconduct. Hudson’s article, Confusion over ‘Comparables,’ examines how a later Sixth Circuit case—Ercegovich v. Goodyear Tire & Rubber Co—modified the standard to “similarly situated in all relevant respects. In later cases, however, the Sixth Circuit defaulted back to “similarly situated in all respects.” The fact that the Sixth Circuit has two varying standards for comparable circumstances is confusing to all parties. Two items that may play a part in deciding which standard is used would be the panel of judges and the amount of evidence. For instance, in the Mitchell case there was no substantial evidence, but with the Ercegovich case there was evidence that his comparables—the younger employees—had been transferred to other jobs within the company. Therefore, an argument can be made that unsubstantial evidence vs. substantial evidence may contribute to Sixth Circuit’s use of a different standard.
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Exempt or non-exempt? The Confusing World of Classifying Employees

Wondering how to classify a position or two, or three? You’re not alone. Overtime costs are prohibitive for most employers, but they must pay OT wages to non-exempt employees. It’s the law. So, let’s just make all of our employees exempt—pay them a salary. Not so fast.

The overtime regulations under the Fair Labor Standards Act (FLSA) are full of gray zones that lead to confusion if you don’t study them carefully. In general, exempt employees must be paid on a salary basis of no less than $455 per week and perform certain types of work that:

  • Is directly related to the management of their employer’s business, or
  • Is directly related to the general business operations of their employer or the employer’s clients, or
  • Requires specialized academic training for entry into a professional field, or
  • Is in the computer field (with some exceptions), or
  • Is making sales away from their employer’s place of business, or
  • Is in a recognized field of artistic or creative endeavor.

If you are in doubt about a position’s proper classification start by reviewing the Department of Labor’s (DOL) guidelines for overtime exemptions before you act. You can find detailed guidance from the DOL via the FLSA Overtime Security Advisor.

Classifying managerial or administrative positions

For a quick review, here are some helpful hints when classifying managerial or administrative positions:

Make sure you don’t confuse a title with duties. Giving a position a title of manager doesn’t automatically make that employee exempt. Managers must pass the duties test. Ask yourself these questions:

  • Are they supervising two or more people?
  • Do they hire, train, or schedule employees?
  • Are they reviewing performance and applying discipline when needed?

Calculate what you are paying for this position. Paying a “salary” instead of an hourly wage does not automatically make the position exempt. Exempt workers must:

  • Pass the duties test (described above)
  • Earn at least $455 per week (as noted in the intro)
  • Not have their pay linked to hours worked

Understand the administrative exemptions

Finally, pay careful attention to administrative exemptions. An exempt administrative employee must use independent judgment and discretion. The regulations provide an expanded description of the types of duties which will entail the exercise of independent judgment and discretion. Those duties include:

  • the authority to formulate, affect, interpret, or implement management policies or operating practices;
  • carrying out major assignments in conducting operations;
  • the authority to commit the employer in matters that have significant financial impact;
  • the ability to waive or deviate from established policies and procedures without prior approval;
  • the investigation and resolution of matters of significance; and similar tasks.

Here is an illustrative, but not all-inclusive, list of generally exempt administrative positions:

  • Insurance claims adjusters
  • Financial services employees
  • Human resources professionals
  • Employees performing work in tax, auditing, marketing, quality control, and other specialty areas

Employer’s can find themselves in a world of hurt if they incorrectly classify a position as exempt. Both state and federal authorities have ramped up their efforts to audit employers’ wage and hour practices, and there is never a shortage of disgruntled employees ready, willing and able to lodge a complaint and start an excruciating, costly investigation.

HR Advocate does not give legal advice, but provides best practices advice to help employers reduce risk of liability and improve communications and relationships with employees. Your HR Advocate can help sort through the many details when classifying employees.

 

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The Verdict: HR case study on performance standards

The VerdictPeople don’t choose things, they choose expected results.  Case studies show how things are done in practice. Ideally presented, case studies tell the exacting story of a specific human resources challenge. Here is an example of a situation dealing with performance standards.

Smith v. Allstate Insurance Company, Case No. 05-3969

Deborah Smith, a 47-year old African American woman, was fired from Allstate Insurance in 2003 following 29 years with the company for failing to meet company performance standards. A claims adjuster for her last 23 years with the company, Smith was required to investigate, assess, and resolve property damage claims. It is documented that in early-2002 she received an average of 140 claims per month and that Allstate hired more claims adjusters at that time, which ultimately reduced her average to 100 claims per month.

To meet company performance standards, each Allstate claims adjuster had to undergo an annual evaluation of skills—i.e. “timely claims investigation and customer contact, customer service, and proper file documentation”—in addition to two “checkpoint” reviews (in June and October) over the course of the year. These skill areas were then calculated into an overall performance rating. Any score below 70 received a “requires improvement” rating and the employee was placed on a 60-day corrective review plan. Smith scored a 49.4, a score which was consistent with her 2002 checkpoint scores of 38.7 and 40.4, and after the 60-day review plan she was granted 120 more days—in 30-, 60-, and 30-day increments—to meet the company performance goals. Instead of improving, Smith’s overall performance dropped to 43.9.

Smith’s performance was not the only thing that dropped that year. Allstate’s need for claims specialists also dropped, as auto and property counts decreased and were expected to dwindle. Due to this drop, Allstate found it necessary to reduce the number of employees working in the claims department, and devised criteria (business need, performance rating, and employee’s service date) to determine which employees would be affected. A total of 32 were let go, Smith among them.

Smith charged Allstate with gender and race discrimination in violation of Title VII and the Civil Rights Act of 1964; age discrimination in violation of the Age Discrimination in Employment Act; and retaliatory discharge in violation of Title VII and the Fair Labor Standards Act. Even though Smith claimed her termination was discriminatory based on her age, sex, and race, she overlooked that 14 of the 32 terminated were under the age of 40, 17 of those terminated were male, and 11 of those terminated were minorities. In addition to this oversight, Smith was not qualified for the position, as represented by her poor performance rating, and she failed to present how her dismissal was retaliatory or vengeful. Unsuccessful with her prior charges, Smith went on to challenge Allstate’s evaluation system, asserting that not enough of her work was reviewed to accurately determine her performance rating. Smith’s challenge, however, neglected to consider that all employees were subjected to this evaluation system, and she presented no evidence that this evaluation system was discriminatory.

Court ruling: Smith failed to illustrate that she received unequal treatment from Allstate, and failed to show that Allstate terminated her for any reason other than her poor performance. The court ruled in favor of Allstate.

HR Advocate does not give legal advice, but provides best practices advice to help employers reduce risk of liability and improve communications and relationships with employees. Do you see your company experiencing a similar case?

Case study written by Jennifer Lozier – HR Advocate contributor

 

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What about termination? Common questions from employers

Employee terminationEmployers have questions about how to terminate an employee who has broken work rules in a manner that does not increase the employer’s risk of employment practices liability. These are some of the more common questions that employers have regarding termination:

  • How do you go over the employee’s prior work history for relevant information before termination?
  • What about benefit issues?  Does COBRA or State Continuation apply?
  • What are the last paycheck procedures?
  • How do you communicate the termination to coworkers?
  • What are the key considerations for severance packages?

HR Advocate does not give legal advice, but provides best practices advice to help employers reduce risk of liability and improve communications and relationships with employees. Do you see any of your common questions on this list?

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What about ObamaCare? Common questions from employers

Employers have plenty of questions about provisions of ObamaCare (yes, I want it to be called that instead of Patient Protection and Affordable Care Act [PPACA]). Many employers want to know what is required of them in the next several months, or next year. These are some of the more common questions that employers have regarding Obamacare:

  • What about grandfather status versus non-grandfather status?
  • How does the dependent age extension to 26 affect our plan?
  • What about changes to Health Savings Account and Flexible Spending Account guidelines?
  • What about W-2 reporting?
  • What special notices are now required to be included in open enrollment materials?

HR Advocate does not give legal advice, but provides best practices advice to help employers reduce risk of liability and improve communications and relationships with employees. Do you see any of your common questions on this list?

 

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What about absenteeism? Common questions from employers

Employers need assistance in managing all the issues that arise when employees with health problems are absent from work frequently or for extended periods of time. These are some of the more common questions that employers have regarding the issue of workplace absenteeism

  • · Does the Americans with Disabilities Act apply to this situation, or not?
  • · How can we best accommodate disabled employees appropriately if possible?
  • · How do we navigate benefit eligibility and premium contribution issues?
  • · What is the proper documentation for the employee’s file?
  • · What is the potential for termination of employee from this situation?
  • · How do we redesign the employee’s job while they are on leave?

  HR Advocate does not give legal advice, but provides best practices advice to help employers reduce risk of liability and improve communications and relationships with employees. Do you see any of your common questions on this list?

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You hereby acknowledge that nothing contained in our Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and HR Advocate, LLC or our Members. You hereby agree that you shall not make any financial, investment, legal and/or other decision based in whole or in part on anything contained in our Website or Services.
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What’s new for 2012 in the Affordable Care Act?

HR Advocate Joan Canning tells employers what’s new with the Affordable Care Act of 2012 including details on women’s preventative health care with no cost-sharing and the W-2 requirement that is applicable to companies with more than 250 employees.

The Act is often referred to by the nickname “Obamacare,” which has been characterized as pejorative but continues to be widely used to refer to the legislation.

Also, be prepared for new rules regarding posting of the NLRB Employee Rights Notice that is required on January 31, 2012.

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